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What do I do if an item is missing from my parcel?

In the rare event of not receiving an item, but you have received all of your parcels, please check your delivery notes to ensure that it is listed on there. If the item is listed and is not in any of the parcels, please check all product boxes for the item as our packing team sometimes place smaller items inside larger product items for packing efficiency.

If you are still unable to locate the item, please submit a request above and we will look into this for you. 

Have more questions? Contact Us