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What do I do if an item is missing from my parcel?

If you believe an item is missing from your order and all parcels have been delivered to you, please check your delivery notes to ensure that it is listed on there. If the item is listed and is not in any of the parcels, please check all product boxes for the item as our packing team sometimes place smaller items inside larger product items for packing efficiency.

If you are still unable to locate the item, please contact us and we will look into this for you. 

Have more questions? Contact Us