When will I receive my home delivery order?
We aim to have your parcel delivered to you within 5 working days from the date your order was placed, however, it can often be sooner than this. For non-UK-Mainland orders, delivery time may be longer.
Please Note - The delivery time for large items, which are delivered by Arrow XL is 10 working days.
Small parcels will be sent via Royal Mail post.
Medium parcels are sent by our courier who delivers between Monday to Saturday, typically between 8am and 7pm.
Larger items are sent through a specialised courier who deliver between Monday to Friday, usually between 8am and 7pm.
If your order hasn't arrived after 5 working days from the date your order was placed, please contact us.
Please note that Bank Holidays may affect the delivery of your order with our courier. In these cases, please allow an extra day before contacting us.