Home Bargains Help Centre Help Centre home page
Shop Online Help Centre
  1. Home Bargains Help Centre
  2. Help with an In-Store purchase/experience

Help with an In-Store purchase/experience

Questions about Home Bargains stores and purchases made in store.

Products in store

  • Is this item in stock in my local store?
  • When do stores receive stock replenishment?
  • I have seen a product on social media, but it is not in my local store.
  • Do you accept vouchers in store?
  • What ingredients are in a product?
  • How much is a carrier bag in store?

Store Returns

  • What is your returns policy for in store purchases?
  • Can I return my store purchase without a receipt?
  • Can I return a product to a different store?
  • My item is missing a part, what can I do?
  • I was charged the incorrect price. What can I do?
  • How long do refunds take?

Complaints and Compliments

  • How do I send a compliment - a thank you?
  • How do I make a complaint?
  • I've had an accident in your store. What should I do?
  • I have received a car parking charge. Can you help?

Other Store Questions

  • What payment methods to you accept?
  • What are your opening times?
  • Where is my local store?
  • How do I apply for a job?
  • Can I bring my pet into store?
  • Environment, Recycling and Disposal
Home Bargains Help Centre