Help with Shopping Online

Ordering Online

• What payment methods do you accept?
• What is a 'Pre-order' item?
• Why can't I find all items item online?

Your Order

• Where's my order?
• How do I cancel or modify my order?
• How do I return an item?
• Christmas Returns Period for Online Orders
• Will all of my order be sent at the same time?
• What do I do if an item is missing from my parcel?

Home Delivery Information

• ★ How much does delivery cost?
• When will I receive my home delivery order?
• How do I qualify for free home delivery?
• Will all of my goods be sent at the same time?
• When do you normally attempt deliveries?
• Can I change my order after I have placed it?

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Click & Collect Information

• Can I order items for Click+Collect for delivery to a store?